Contact Us
Do you want to see the world and have the time of your life? Get on the phone to chat with our awesome Universal Traveller team for all the hook-ups! Call us on 131 669!
Enquiries
Feel free to give us a call on 131 669 for assistance with your next holiday!
24/7 Emergency Assistance
After hours, customers and other travellers can phone Universal Traveller 24/7 helpline on:
Inside Australia 1300 657 979
Outside Australia +61 7 3011 7829
Complaints, Compliments, Feedback & Press Enquries
Mon to Fri: 9:00 AM - 5:00 PM
Contact: Customer Relations
Email: customer.relations@utrav.com.au
Mail: Level 13 275 Grey St, South Brisbane, QLD 4101 AUS
Internet bookings
If you've booked online and need help, please contact one of our customer service departments.
Website Customer Support
Monday to Friday 7:00 AM - 7:00 PM AEST
Saturday & Sunday 7:00AM - 7:00PM AEST
Public Holidays 7:00AM - 7:00PM AEST
1300 136 050
From outside Australia: + 61 7 3170 7886
Travel Insurance
Covermore Insurance
Monday to Friday 9:00 AM – 5:00 PM AEST
1300 728 822
Email subscribe help
Click 'Unsubscribe' underneath the 'Contact Us' button on any email from us.
Update your postal preference
If you no longer want to receive postal information or want to update your postal details please contact your local store, where you made your last booking.